Luisenstraße 16, 26548 Norderney
+49 4932 / 9150
General Terms & Conditions
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Payment of the booking price:
Payment is made by EC card (even without a secret number) or in cash.

Cancellation:
Cancellation of your room reservation is only possible free of charge up to 8 weeks before the date of arrival. In the event of a shorter cancellation period, our fees are 80% of the accommodation price if the room cannot be rented again; the latter also applies in the event of prior departure. We therefore recommend that you take out ELVIA hotel cancellation insurance. Upon request, we will send you the information leaflet with the corresponding bank transfer form together with the booking confirmation.

Group bookings:
In the months April to October group bookings are only possible from 7 nights.

With a binding booking, the guest accepts that smoking is not allowed in all hotel rooms and that a cleaning fee of EUR 100.00 will be charged in the event of a violation.

The guest is liable for the loss of the room key or the second key with a fee of EUR 110,00.